Frequently Asked Questions
Click on the question below to find the answer. If you don't see the question or answer you're looking for, please fell free to contact us.
What is Direct Mail Marketing?
How can direct marketing mail outs help my business?
What direct mail marketing services does Mail-O-Matic offer?
Do you provide printing services?
What is the delivery standard of mail in BC? In Canada? In USA?
What is the minimum quantity required to obtain better postage rates?
Are you located just in BC or other provinces or countries?
What is the best direct mail marketing strategy for what my company wants to achieve?
How long does a direct mail marketing campaign take to prepare and complete?
Do you mail out of country?
Do you supply envelopes?
Do you supply letterhead?
Once my project is complete how are the extra materials handled? Can I store my materials there?
Can I pay with credit card?
Q. What is Direct Mail Marketing?
A. Direct marketing mailing is marketing a product, service, company, or special offer via a promotion delivered directly to the individual prospective customer.
Q. How can direct marketing mail outs help my business?
A. Direct mail marketing delivers advertising, marketing, sales, and company information directly to your customers and prospects doors. You control the specific message and inserted materials directed to your market. With proper data management, you can easily measure your conversion rates.
Q. What direct mail marketing services does Mail-O-Matic offer?
A. Mail-O-Matic is a full-service direct mail marketing company. We can oversee your direct mailing campaign from beginning to end. We have an extremely experienced production staff that can help you with design requirements, through production, to final post office delivery. Our production flow includes black & white or color laser printing, digital imaging, folding & collating, data management, content insertion, direct addressing and more. We provide every process you will ever require.
Q. Do you provide printing services?
A. Yes, we provide both black & white and laser printing services, including digital laser imaging [link to Digital Laser Imaging page].
Q. What is the delivery standard of mail in BC? In Canada? In USA?
A. Please visit our Postage Rates [link to Postage Rates page] page or Contact Us [link to Contact Us page] for detailed information.
Q. What is the minimum quantity required to obtain better postage rates?
A. Mail pieces of over 1,000 qualifies for reduced postage rates in Canada.
Q. Are you located just in BC or other provinces or countries?
A. Mail-O-Matic’s production warehouse is located in Burnaby, BC. However, we service domestic and international companies and can deliver to anywhere in the world.
Q. What is the best direct mail marketing strategy for what my company wants to achieve?
A. Each direct mail marketing campaign is different. Mail-O-Matic has a wide variety of direct mailing solutions, and our experienced project managers will consult with you on tailoring a direct mailing method that will best accomplish your individual marketing goals.
Q. How long does a direct mail marketing campaign take to prepare and complete?
A. The timeline of each direct mail marketing campaign varies depending on many factors including size of insertions, number of mail outs, destinations, mailing list data, and more. Please contact us [link to Contact Us page] and one of our managers will be happy to consult with you over specific timelines including rush campaigns for projects that need to be completed as soon as possible.
Q. Do you mail out of country?
A. Yes, we can process any mail piece to be delivered anywhere in the world.
Q. Do you supply envelopes?
A. Yes. We are a full service mailing house, and we will find you the proper-sized envelopes that are best suited to deliver your contents safely at the most affordable rates.
Q. Do you supply letterhead?
A. We stock various sizes and weights of letterhead. Please call us for details.
Q. Once my project is complete how are the extra materials handled? Can I store my materials there?
A. Yes. Mail-O-Matic can store your extra mail out materials in our warehouse. Please contact us for details on our flow through mail warehousing.
Q. Can I pay with credit card?
A. Yes. We accept all major credit cards: MasterCard, VISA, and Amex.
